LeadPrism by ICX · CRM for enquiries

Every enquiry, in one inbox.

Your website form, WhatsApp and Facebook or Instagram ads all land in one list. Each lead has an owner, a stage and a next follow-up date, so nobody gets forgotten and you always know who to call back next.

Free 14-day trial, no card · Plans from ₹299/month

One list for every enquiry Website, WhatsApp and ads, in one place Works in any phone browser Live in minutes
Six ways in

Wherever they ask, it lands in the same list.

Each lead is tagged with where it came from, so you can see which channel actually brings customers.

Website form

Paste one form into your site. Enquiries arrive instantly, with a consent tick and spam protection built in.

WhatsApp

Messages to your WhatsApp Business number become leads. When the same person writes again, it joins their first enquiry.

Facebook & Instagram ads

Every lead-ad form arrives with all its answers. No more downloading sheets from Meta.

Added by hand

A walk-in or a phone call? Type it in, in a few seconds, from your phone.

Spreadsheet import

Bring your old list across. Match the columns once, up to 500 rows at a time.

API

Your developer can send leads from anything else, with a key you create and revoke yourself.

Connect WhatsApp and your ad accounts yourself, from the Sources page.

What changes

No enquiry goes cold again.

Enquiries scattered across the website inbox, WhatsApp and ad downloads→All of them in one list, each tagged with where it came from.
“Did anyone call her back?”→Every lead has an owner and a stage the whole team can see.
Promised call-backs living in someone's head→Overdue follow-ups are counted and shown until they're done.
The same customer messaging twice, saved as two people→Their follow-up messages attach to the first enquiry.
No idea which channel brings customers→Leads and wins by source, stage and person, week by week.
See it working

From the first message to the month's numbers.

Every enquiry, and who's on it. Sort by any column, search and filter. The follow-ups that are due sit at the top, counted, until someone deals with them.

Illustration with made-up names. The demo video is coming soon.

What's inside

Three jobs, done properly.

1

Catch it

Every enquiry, wherever it starts.

  • Website form, WhatsApp and lead ads
  • Added by hand, imported or sent by API
  • Repeat messages join the first enquiry
  • An email alert for each new lead
2

Follow it up

Nobody forgotten, nobody called twice.

  • Assign each lead to a teammate
  • A follow-up date on every lead
  • Overdue follow-ups counted and shown
  • One-tap Call, Email and WhatsApp
3

Know what works

The month-end answer, any day.

  • Leads and wins by source
  • Win rate by person
  • Week-by-week trend
  • What people asked for

Live in minutes. Yours from day one.

Sign up with Google or email, name your business and paste the form into your website. Invite your team: Owners run the workspace, Agents work the leads. Connect WhatsApp and your ads when you're ready, pay online and change plans yourself. Each business sees only its own leads, stored in Mumbai, and you can download or delete your data whenever you ask.

Salons & clinicsTuition centresShopsLocal service firmsSmall agencies
Pricing

Start free. Pay for the seats you use.

Free trial

₹0 for 14 days
  • No card needed
  • 3 seats
  • 200 leads a month

Starter

₹299 /month + GST
  • 1 seat included
  • Extra seats ₹149/month each
  • 500 leads a month
For small teams

Growth

₹999 /month + GST
  • 3 seats included
  • Extra seats ₹199/month each
  • 2,500 leads a month

Scale

Tailored to you
  • Seats and leads agreed with you
  • For bigger teams

Pay yearly on Starter or Growth and get 12 months for the price of 10. Going over your monthly leads never blocks an enquiry.

Who runs on it

We run our own enquiries on it.

Every enquiry to InfinetCX Us

The contact form on this website sends straight into LeadPrism. When you write to us, that's where your message lands, with an owner and a follow-up date.

Your business Next

Try it for 14 days, no card. Put your website form in on day one and see how many enquiries you've been missing.

Plans from ₹299/month after the trial. Leads keep arriving even after the trial ends.

Next step

Stop losing the enquiries you already get.

Tell us where your enquiries come from today. We'll set up LeadPrism with your website form and walk your team through the first week.

Free first call · Reply within 1 business day