HumBizz by ICX · for shops that sell, repair or make to order

Your whole shop, in your pocket.

Book repairs, sell, keep stock and raise GST bills from the phone you already carry. No counter computer needed, but it's available on desktop too.

Used by a watch retailer and a fashion house

HumBizz on the shop computer: jobs in queue, due today and stock value
The same shop's repair queue on a phone
Phone first

Run the counter from your phone.

HumBizz is built for the phone in your hand, not a computer in the back. Take a repair in, ring up a sale and send the bill without leaving the customer.

No app store

Install it straight from the browser, on any phone or tablet.

Keeps working offline

If the internet drops, carry on. It syncs when you're back online.

WhatsApp in one tap

Tell the customer their repair is ready without typing a message.

Desktop too

The shop computer runs the same app — handy for the receipt printer and barcode labels.

What changes

The day stops living on paper slips.

“Which one was Mr Sharma's again?”→Every item has an ID, an owner and a status.
Customers ringing to ask if it's ready→One tap opens a WhatsApp message telling them it is.
Re-typing the repair charge into a bill→A finished job goes straight into the cart.
Working out SGST and CGST by hand→Correct tax lines on every invoice, automatically.
Staff discounting whatever they like→A cap per item, and a written reason when someone goes over.
A return leaving the stock count wrong→Reverse the sale and the stock comes back, on the record.
See it working

Four screens run the whole shop.

Service Management queue with jobs grouped into Queue, Ready for Pickup and History

Queue · Ready for pickup · History. Every job carries a short ID, the customer, the estimate and the due date. Tap a row to open it, assign a technician, or close it off.

The same repair queue on a phone

The same screen at the counter, on a phone.

What's inside

Three jobs, done properly.

1

Repairs

From booking in to handing back.

  • Short job ID on every item
  • Queue → Ready → History
  • WhatsApp the customer in one tap
  • Close with a final price and reason
2

Stock

Numbers you can trust.

  • Live list, searchable and sortable
  • Import from a spreadsheet
  • Print your own barcode labels
  • Every movement recorded, permanently
3

Billing

Money in, correctly.

  • Scan or add items to a cart
  • Discount caps with written overrides
  • SGST and CGST worked out for you
  • Reverse a sale and restore stock

It fits your trade, not the other way round.

HumBizz started in watch repair, but the screens aren't watch-shaped. We set the labels and fields to match how your trade actually works — before you ever log in. That's configuration on our side, not a development project on yours.

Watch repairRetail & tailoringMobile phone repairLaptop repairAppliance serviceJewelleryOptical

Bringing a spreadsheet across? If the import goes wrong, we roll it back.

Who runs on it

Two shops, two very different counters.

Watch sales & repair A watch retailer

Runs its watch business on HumBizz — repairs booked in and out, batteries and straps tracked, invoices printed at the counter.

Retail & high-end tailoring A fashion house

Uses the same app for shop retail and bespoke tailoring orders — proof that the job side works for made-to-order work, not only repairs.

Next step

See it with your own stock in it.

Tell us what your shop does. We'll show you HumBizz set up for your trade, and say honestly whether it fits.

Free first call · Reply within 1 business day